Fractional COO for founder-led businesses

Stop guessing.
Fix what matters.
Scale with control.

I identify inefficient processes, unrealised profit and barriers to scaling, then turn the findings into a prioritised operational roadmap and support its implementation.

Anthony Harris, Fractional COO
Available for selected projects

Strategic enough to determine what needs to happen.

Practical enough to make sure it does.

Before you act

The visible problem is not always the real constraint.

Performance problems rarely arrive with a clear diagnosis. Falling margins, inconsistent delivery, unreliable data or founder dependency may have several possible causes. Acting on the most visible symptom can waste time and money while the real constraint remains hidden.

01

Unreliable performance visibility

The data exists, but reporting is fragmented, inconsistent or difficult to trust—making confident decisions harder.

02

Founder dependency

Decisions, approvals, relationships and delivery still depend too heavily on the founder.

03

Operational inefficiency

Unclear ownership, duplicated work and poorly connected processes consume time, margin and management attention.

04

Barriers to scaling

The current structure, systems or capabilities cannot support the business’s strategic ambitions without creating further risk.

Before changing people, systems or spending, establish what is actually limiting performance.

How I work

Find what is costing the business—and fix it in the right order.

Operational problems rarely exist in isolation. I examine how performance, people, processes, systems and delivery interact, then connect the findings to their effect on revenue, profit, capacity and growth.

01

Find the constraint

Establish what is actually limiting performance—not simply which problem is most visible.

02

Quantify what it is costing

Determine where the business is losing revenue, margin, capacity or management time.

03

Fix what matters first

Create a prioritised roadmap and work with the team to implement it, establish accountability and measure progress.

You do not need more activity. You need confidence that the business is working on the right things.

Experience and client perspectives

Built from experience.
Proven inside growing businesses.

I bring more than 25 years of operational and commercial leadership experience. This includes building and scaling an international business to approximately £10m in revenue with a 30% EBITDA margin before completing a successful management buyout, alongside Vice President positions at Getty Images and Eastman Kodak.

Since 2021, I have brought that experience into founder-led businesses across ecommerce, technology, agencies and professional services.

Anthony quickly understood both the commercial and operational side of the business and brought much more clarity to our sales metrics, operational bottlenecks, delivery capacity and scaling constraints. He combines strategic thinking with practical operational insight and has added genuine value in a relatively short period of time.
Floyd PerezFounder, Astoria Care Consultancy
Anthony has an extraordinary ability to break down complex issues, identify the real problems and provide clear, practical solutions. His approach strengthened our operations, helped us make better decisions and brought real momentum to the company.
Alejandra TashFounder, Ezra Grants
Anthony helped bring clarity to an early growth stage in my business and supported us in building strong systems to scale. I would recommend him to anyone who needs help with SOPs, systems and a clear roadmap for growth.
Matt BellFounder, Scaling Club
Anthony brought structure, clarity and strong judgement to a complex sourcing process. He helped me assess the options properly rather than rushing into the wrong decision and added real value throughout.
Munt “MT” TailorFounder

I understand the pressure of leading a business because I have carried it myself.

Ways to work together

The right level of support depends on what the business needs.

I work across both strategic direction and hands-on execution—from establishing the operational priorities that support the ambitions of the business to helping the team deliver them.

01

Operational diagnostic

For founders who know something is limiting performance but need to establish what it is.

I examine the business across performance, people, processes, systems and delivery, then provide a prioritised roadmap showing what needs fixing, why it matters and what should happen first.

02

Implementation support

For businesses that understand the problem but need experienced leadership to deliver the solution.

I work alongside the founder and team to implement the roadmap, establish ownership and turn agreed priorities into measurable improvements in performance.

03

Fractional COO partnership

For founder-led businesses that need experienced operational leadership without appointing a full-time COO.

I translate the strategic ambitions of the business into clear operational goals, priorities and plans—then work across the organisation to deliver them.

Depending on what the business needs, this may include organisational structure, hiring, leadership, culture, commercial operations, performance management, processes, systems, delivery and cross-functional coordination.

The diagnostic identifies what needs to change. The Fractional COO partnership provides the leadership required to make it happen.

Let's talk

Stop guessing.
Start with a conversation.

If performance has stalled, operational problems are becoming harder to manage or the business is preparing for its next stage of growth, let's discuss what is happening.

Free 30-minute introductory call

We'll discuss where performance is stalling, what feels difficult to manage and what you have already tried. I'll ask a few focused questions, offer an initial perspective and establish whether my approach is relevant to your situation.

This is not a full diagnostic session. No preparation is required and there is no obligation to proceed.

Based in Hertfordshire, United Kingdom. Available for remote projects worldwide and in-person support where appropriate.

Connect on LinkedIn